Job Summary:

The Revenue Analyst will be responsible for supporting the revenue management function by analyzing data, preparing performance reports, monitoring pricing strategies, and identifying revenue opportunities across the hotel portfolio. This role will work closely with the Revenue Manager and Commercial Director to ensure optimal yield and profitability.

Key Responsibilities:

• Compile and analyze daily, weekly, and monthly revenue performance reports
• Monitor and analyze key performance indicators (KPIs) such as RevPAR, ADR, occupancy rate, pickup, and pace
• Implement dynamic pricing strategies based on demand, seasonality, and market segmentation
• Conduct competitive set (comp set) analysis and market research
• Identify revenue optimization opportunities through direct channels and OTAs and provide actionable insights
• Maintain rate integrity and inventory across all channels
• Design automated revenue dashboards and reports using tools such as Power BI and Excel
• Collaborate with Events Sales, Reservations, and Marketing teams to support pricing and promotional strategies to align commercial objectives
• Support the definition of budgets and revenue forecasts per property
• Ensure accuracy and completeness of data in internal systems

Required Qualifications and Skills:

• At least five CXC subjects including English and Mathematics or Associate or bachelor’s degree in Tourism, Hospitality, Business, or related field
• Minimum of 2 years of experience in revenue management, financial analysis, or business intelligence (preferably in hospitality or short-term rentals)
• Advanced proficiency in Excel and experience with BI tools (Power BI, Tableau, etc.)
• Knowledge of Property Management Systems (preferably Opera Cloud), Channel Managers, and booking engines
• Strong analytical and numerical skills and data-driven decision-making abilities.
• Excellent verbal and written communication skills to present insights and recommendations clearly.
• Excellent interpersonal and customer service abilities

Additional Requirements:

• Programming Skills with a proficiency in SQL and Python
• Capability to examine large datasets with strong analytical skills
• Proficiency in communication to work effectively with colleagues, business representatives, and customers
• Expertise in self-management for independently handling tasks
• Analyze and report on hotel revenue performance metrics including RevPAR, ADR, occupancy, and pace.
• Monitor pricing and implement yield strategies aligned with demand, seasonality, and market trends.
• Conduct competitive and market analyses to identify new revenue opportunities.
• Ensure rate integrity and accurate inventory management across all distribution channels.
• Develop automated dashboards and performance reports using Excel, Power BI, or similar tools.
• Collaborate with Reservations, Sales, and Marketing to align pricing and promotional strategies.
• Support budgeting, forecasting, and revenue planning processes for each property.
• Maintain data accuracy and integrity within PMS, channel managers, and reporting systems.
• Utilize SQL and Python to analyze large datasets and generate actionable insights.
• Demonstrate strong analytical, communication, and customer service skills to drive profitability.

Send us an email at: vacancies@baygardensresorts.com

The Spa Therapist is responsible for delivering a wide range of professional spa treatments to guests in a courteous and efficient manner. The ideal candidate will possess excellent technical skills, a passion for wellness and beauty, and a commitment to creating a relaxing, rejuvenating experience for every client.

Duties And Responsibilities Include:

• Perform a variety of spa treatments including manicures, pedicures, massages, and facials, according to established standards and treatment protocols.
• Provide personalized service and ensure guest comfort and satisfaction at all times.
• Maintain a clean, organized, and tranquil environment in all treatment areas.
• Conduct consultations to identify guest needs, preferences, and any contraindications prior to treatment.
• Recommend appropriate spa treatments, products, and home care routines to guests.
• Uphold all health, safety, and sanitation procedures in accordance with spa and public health regulations.
• Maintain treatment room supplies and report any maintenance or inventory needs to management.
• Must be reliable, well-groomed, and team-oriented

Skills:

• Excellent customer service and communication skills
• Strong attention to detail and commitment to maintaining hygiene and sanitation standards
• Ability to create a relaxing and professional experience for guests
• Must be reliable, well-groomed, and team-oriented

Qualifications & Experience:

Education

High school graduate or equivalent.

Experience

Minimum of 5 years’ experience in a similar role within the spa or hospitality industry.

Must be certified as a professional spa therapist from a recognized institution.

Applications may be sent to vacancies@baygardensresorts.com no later than Thursday November 13^th 2025.

Only suitably qualified applicants may be contacted for interview.

The ideal candidate will be responsible for transporting guests safely and comfortably between the resort, designated pickup points, and sister properties, while delivering exceptional service and maintaining a professional and welcoming demeanor at all times.

Duties And Responsibilities Include:

•    Safely operate the resort’s shuttle vehicle following all traffic laws and resort policies.
•    Transport guests to and from assigned locations, ensuring punctuality and comfort.
•    Provide excellent customer service by assisting guests with luggage and offering helpful information about the resort and surrounding area.
•    Conduct daily vehicle inspections and report any mechanical issues or concerns immediately.
•    Ensure the shuttle vehicle is clean, sanitized, and well-maintained at all times.
•    Maintain accurate transportation logs and records as required.
•    Communicate effectively with the Front Office, Concierge, and Security teams regarding guest movements and shuttle schedules.
•    Assist in emergency situations by following proper safety procedures.
•    Uphold the resort’s brand standards, guest service expectations, and professional image at all times.

Skills:

• Strong customer service and communication skills.
• Ability to work flexible hours, including weekends, holidays, and evenings.
• Physically able to lift luggage and assist guests as needed.
• Knowledge of local routes, landmarks, and traffic regulations.
• Professional, courteous, and safety-conscious.

Qualifications & Experience:

Education

High school diploma or equivalent required; 
Endorsed for omnibuses

Experience

Valid driver’s license with a clean driving record.
Minimum of 2–3 years driving experience, preferably in hospitality or a customer service environment.

Applications may be sent to vacancies@baygardensresorts.com no later than Tuesday January 13, 2026.

Only suitably qualified applicants may be contacted for interview.

Bay Gardens Resorts is seeking an exceptional Executive Housekeeper to lead the presentation, cleanliness, and operational excellence of guest accommodations across Bay Gardens Beach Resort & Spa | Sapphire Sands Villas | Water’s Edge Villas and our expanding luxury villa portfolio, including Sapphire Sands Villas and Water’s Edge Villas.

The successful candidate will be a hands-on leader with a passion for excellence, capable of inspiring teams, maintaining impeccable standards, and delivering a guest experience aligned with Forbes Travel Guide expectations and the renowned Bay Gardens service culture.

What You Will Be Responsible For

1. Leading Luxury Housekeeping Operations
Provide strategic leadership and operational oversight of Housekeeping across Bay Gardens Beach Resort & Spa and the Bay Gardens villa portfolio, ensuring all guestrooms, suites, villas, and public areas maintain exceptional cleanliness, presentation, and readiness at all times.

2. Delivering Exceptional Guest Presentation Standards
Ensure that all accommodations and guest spaces consistently meet Forbes-aligned cleanliness, presentation, and quality standards, delivering a refined environment that enhances guest satisfaction and protects the reputation of the Bay Gardens brand.

3. Inspiring and Developing High-Performing Teams
Lead, coach, and develop a motivated Housekeeping team by fostering a culture of accountability, pride in presentation, continuous improvement, and service excellence.

Key Responsibilities

Luxury Standards & Quality Assurance

•    Ensure all guestrooms, suites, villas, and public areas meet exceptional cleanliness and presentation standards.
•    Conduct daily inspections and quality audits of guestrooms, villas, and public areas.
•    Uphold excellence in linen quality, bathroom presentation, turndown services, scent neutrality, and high-touch sanitation.
•    Maintain consistent luxury presentation across all accommodation categories.

Guest Experience Excellence

•    Review daily arrivals including VIPs, returning guests, and special occasions.
•    Ensure rooms and villas are prepared with personalized amenities and thoughtful touches.
•    Act promptly on guest feedback and ensure service recovery actions are implemented effectively.

Team Leadership & Development

•    Lead and inspire the Housekeeping team including Supervisors, Room Attendants, Public Area Attendants, and Laundry teams.
•    Conduct daily departmental briefings to ensure operational alignment.
•    Support training programs aligned with luxury hospitality standards.
•    Foster a culture of professionalism, accountability, and recognition.

Operational Management

•    Oversee daily Housekeeping operations including room assignments, productivity standards, and cleaning schedules.
•    Ensure rooms and villas are prepared efficiently for arrivals, departures, and turnovers.
•    Maintain pristine condition of lobbies, corridors, public restrooms, pool decks, and beachfront areas.

Villa Presentation & Readiness

•    Ensure villas are fully inspected and guest-ready prior to arrival.
•    Oversee presentation of outdoor spaces, terraces, pools, kitchens, and butler service areas.
•    Implement scheduled deep cleaning programs and villa refresh initiatives.

Inventory & Financial Control

•    Manage Housekeeping inventories including linens, guest supplies, cleaning chemicals, and amenities.
•    Maintain appropriate par levels across all properties.
•    Conduct routine inventory checks and manage linen control procedures.
•    Support cost management without compromising quality standards.

Health, Safety & Compliance

•    Ensure compliance with health, hygiene, and safety regulations.
•    Enforce proper cleaning procedures and chemical handling protocols.
•    Support sustainability initiatives including waste reduction, water conservation, and energy efficiency.

Ideal Candidate Profile

•    Minimum 5 years leadership experience in Housekeeping within a resort or luxury hotel environment
•    Strong knowledge of housekeeping systems, standards, and operational procedures
•    Proven ability to lead large teams and maintain exceptional cleanliness standards
•    Strong organizational, leadership, and communication skills
•    Experience within multi-property or villa operations is an advantage
 

Applications may be sent to vacancies@baygardensresorts.com .

Position Summary

Coordinate and oversee the day-to-day activities within the Security department including the supervision of Security team members. Provide support where necessary to ensure smooth operation within the department.

Duties and Responsibilities Include:   

•    Supervise and lead a dedicated Security team during assigned shifts.
•    Assist with the implementation and enforcement of policies and procedures.
•    Conduct regular patrols, monitor surveillance systems and respond to Security incidents.
•    Assist guests and fellow team members with security related concerns and inquiries.
•    Report incidents where necessary, ensuring that detailed incident reports are completed.
•    Assist with the training of new and existing team members.
•     Provide coaching where necessary.
•    Collaborate with other departments to enhance overall security.
•    Assist with preparation of work schedules.
•    Assist with the monitoring of property entrance.
•    All other duties assigned by the Group Security Manager.

Skills    

•    The ability to communicate effectively.
•    Proficiency in the use of Security equipment and Security related technologies.
•    Must be flexible. Candidate must be willing to work evenings, weekends and holidays.

Qualifications    

Education

High school graduate or equivalent. 
CPR and First Aid Certification would be an asset.
Knowledge of local security laws.

Experience

At least 2 to 3 years as a Security Officer with supervisory duties.

Candidates interested in this position are invited to submit their CV to vacancies@baygardensresorts.com  no later than Friday December 19th 2025. Only suitably qualified applicants will be contacted for interview.
 

At the Bay Gardens Beach Resort & Spa Housekeeping Department do not have job descriptions; we are all part of one team. Listed below you will find daily responsibilities  that will require attention. However, this list does not fully define or limit your accountabilities.

•    Complete 8 credits as trained by the Executive Housekeeper.

•    Maintain Bay Gardens Beach Resort & Spa standards of Procedures on quality, presentation and cleanliness throughout the daily work assignment.

•    Complete all guests request as soon as possible.

•    Be properly attired in clean uniform, proper shoes and name tags.

•    Turn all of the lost and found items into the lost and found section of the Housekeeping Office.

•    Keep linen closet, caddies all working equipment clean and organized.

•    Dust all furniture and fixtures

•    All windows and mirrors must be spotless after rooms have been cleaned.

•    Replace the room amenities as needed.

•    Never trade or hand out keys.

•    Never answer or use guest phones.

•    Guest bed must be made to the required standard daily as trained by the Executive Housekeeper.

•    Kitchen Net must be cleaned thoroughly daily.

•    Adhere to all house rules, fire regulations and department policies and regulations.

•    Notify Executive Housekeeper/Supervisor of any suspicious people or situation such as room items damage, pets, engineering problems, etc.

•    Be courteous and helpful to all hotel guest and staff at all times.
 
•    Always think safety first.

Candidates interested in this position are invited to submit their CV to vacancies@baygardensresorts.com. Only suitably qualified applicants will be contacted for interview.

JOB SUMMARY:

The restaurant hostess is the first employee to interact with arriving guests as they enter the restaurant. It is the job of the hostess to greet arriving guests, welcome them into the establishment and seat them. The guests receive their first impression of the service of the restaurant by their exchange with the hostess. 

Duties and Responsibilities:

•    Directs and coordinates activities of dining room personnel to provide fast and courteous service to guests. Schedules dining reservations and arranges parties or special services for our diners. .
•    Meet, Greets and Welcome guests, escorts them to tables, and provides menus.
•    Maintains contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
•    Must be knowledgeable and equipped to respond to guests’ questions regarding the resort as a whole. 
•    Works closely with Supervisors in assigning work tasks and coordinating activities of dining room personnel to ensure prompt and courteous service to patrons.
•    Inspects dining room serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations.

•    Speak with patrons to ensure satisfaction with food and service, and to respond to complaints.
•    May assist in training of dining room employees.

•    May prepare beverages and expedite food orders.
•    Totals receipts, at end of shift, to verify sales and of supplementary items. Ensures that all charges are accurately posted.
•    Assist in the ordering or requisitioning of supplies and equipment for tables and serving stations.
•    Responsible for ensuring that appropriate menus are up to date, clean and ready to use. 

Skills required

•    Must possess strong communication skills both written and oral.
•    Must be computer literate; especially versed in Microsoft Word. 
•    Strong analytical and problem solving skills.
•    Must be very well organized.
•    Ability to work under pressure while maintaining a pleasant outlook. 

Attitude and Appearance

The Restaurant Hostess meets and welcomes our guests and serves as an ambassador to the resort .The hostess always come to work with a pleasant attitude and personality. Personality also means striking up a conversation with guests, asking them about the weather or special occasions being celebrated, special dietary needs etc. Hostesses will eventually become acquainted with regular customers and will find it easier to accomplish this task. Much like personality, appearance makes a large difference when greeting customers at the door. Hostesses are immaculate and always make sure their clothes are neatly pressed, free of stains and appropriate for the restaurant setting. This also means their hair and makeup always appears tasteful. 

Candidates interested in this position are invited to submit their CV to vacancies@baygardensresorts.com. Only suitably qualified applicants will be contacted for interview.

MAIN PURPOSE OF JOB:        

To provide high quality service to all our discerning guest as per company standards and ensure guest satisfaction and maximize company profits.

HOURS OF WORK:        

To work as required with a maximum of 80 hours a fortnigt  with one-hour meal break per day.

GENERAL DUTIES:

•    To work towards achieving guest satisfaction and company goals on a daily basis.

•    Maintain company regulations in grooming standards, punctuality and code of conduct.
•    Ensure the work area is kept clean at all times.

•    To maintain a check list of all necessary tools to work the shift assigned and report any discrepancy to the Restaurant Manager or Supervisor.

•    Follow standard Waiters operating manual in maintaining side stations, table set up for various meal periods and style of service.

•    Follow company grooming standards and code of conduct at all times.
•    Full understanding of the Restaurant seating plan, smoking policies and operational hours.

•    Menu knowledge- important to know menu items, daily specials and any other events pertaining to guest 
•    All food and beverage items are served through a written order and recorded on checks at all times even if they are for management or guest. It is the responsibility of the station waiter to place correct orders, charge them on checks and post the checks with the cashier.
•    Always attend daily shift briefings with a note pad and pen and record any special Information

•    Take note of all VIP guest in house on a daily basis and announce during daily briefings.
•    Record and arrange all special request for the day in terms of kid’s special meals, special dietary needs, Birthday/Anniversary cakes, Romantic dinners on the beach etc.

•    Follow up with guest on their meal experience and ensure corrective action is taken before they leave the restaurant in case of any complaints.

•    Always ensure all checks are closed on the system or manually if the system is out of order. It is the waiter/ress responsibility in the event of any open check or unpaid checks. Report any incident immediately to the Restaurant Manageror supervisor immediately for corrective action. Any open checks carried forward to the next day will be the sole responsibility of the respective server.

•    Tips- It is company policy to disperse all tips once a week from the accounts payables Office. Hence all tips posted on checks and credit cards should be recorded by respective Waiter/ress and collect from the accounts office on the assigned day. No tips will be paid out from the Restaurant Cashier’s till.

SPECIFIC DUTIES

•    You are the ambassador of Bay Gardens Beach Resort to all our discerning guests. Always remember the guest is watching you making their lasting opinion on this Resort.
 

Candidates interested in this position are invited to submit their CV to vacancies@baygardensresorts.com. Only suitably qualified applicants will be contacted for interview.

Position Summary    

You are primarily responsible for operating and maintain cleaning equipment and tools. Also responsible for washing dishes, china ware, flatware, cutlery, crockery, kitchen vessels, sweeping and mopping floors, cleaning and detailing equipment etc. You must maintain the kitchen, dish washing and back area in an inspection-ready condition in accordance with local authority and hotel guidelines.

Duties And Responsibilities

(Include but are not limited to)  

 •    Ensure the kitchen is clean, well maintained and organized at all times.
•    Operate pot-washing machinery and maintain a hygienic working environment in accordance with hygiene regulations and company standards.
•    Adhere to all sanitation and HACCP guidelines.
•    Assist the cooks and servers as and when necessary.
•    Collect and remove garbage from all areas of the operation following established procedures.
•    Ensure waste bin area is kept clean and tidy.
•    Carry out general cleaning as directed to including sweeping, mopping up, washing uare always dry and clean d boxes ensuring placement in the correct containers.
•    Clean and sanitize pots, pans, utensils, related service ware and other minor equipment routinely used in the kitchen following established procedures.
•    Clean and maintain floors and walls in kitchen and dish washing area by following standard procedures.
•    Consistently adhere to SDS (Safety Data Sheet) information related to the proper and safe use of chemicals in the workplace.
•    Knowledge and proficiency to operate industrial dish washers.
•    Ensure all equipment is clean and in good working order.
•    Wash, wipe, sort, stack dishes, and load/unload dishwasher.
•    If any breakages or chipped items are found, remove them from circulation and update the breakage and inventory register.
•    Use and maintain all equipment according to manufacturer and department guidelines.
•    Report any maintenance or hazard issues to the Chief Steward. 
•    Always maintain a clean and safe work environment.

Candidates interested in this position are invited to submit their CV to vacancies@baygardensresorts.com. Only suitably qualified applicants will be contacted for interview.

Position Summary  

The Bellman is responsible for providing courteous, efficient, and professional guest services that contribute to a positive first and last impression of the property and plays a key role in delivering exceptional customer service and ensuring guests’ comfort, safety, and satisfaction at all times.

Duties And Responsibilities

 •    Check the daily arrival list for VIPs or guests with special needs.
•    Be present at the reception desk or in the lobby, ready to assist guests, colleagues and visitors when requested.
•    Ensure collection and delivery of guest luggage in an efficient and timely manner.
•    Assist guests by delivering luggage to the reception desk, escorting guests to rooms, placing luggage in room assigned by reception team.
•    Inspect guest rooms to ensure that all is in order and adequate supplies are in place and inform guests of room amenities.
•    Deliver messages, packages and flowers to guest rooms and other offices.
•    Ensure efficient delivery and collection of group luggage.
•    Ensure that guests verify that all luggage has been accounted for.
•    All other duties assigned by the Front Office Manager.

Skills  

 •    Excellent customer service and interpersonal skills
•    Clear verbal communication and a friendly, professional demeanor
•    Physical ability to handle luggage and remain active for extended periods
•    Strong time management and attention to detail
•    Ability to work well in a team and adapt to guest needs

Qualifications    

High school graduate or equivalent. 
Previous Experience in a similar role can be an advantage. 

Interested persons may submit their applications via e-mail to vacancies@baygardensresorts.com. Deadline for applications is Monday January 5, 2026. 

Position Summary    

Welcome and greet guests in a warm and friendly manners whilst also providing excellent and personalized service to ensure guests satisfaction.

Duties And Responsibilities 

•    Perform all check in and check out duties.
•    Assign rooms to guests upon arrival.
•    Answer telephone calls courteously and direct them accordingly.
•    Provide resort information to guests regarding room categories, rates, and amenities.
•    Conduct cash transactions.
•    Provide details on all outstanding balances and payment methods to guests, ensuring that credit cards are verified.
•    Respond to guests’ complaints promptly and professionally.
•    Work collaboratively with the housekeeping team to ensure cleanliness of rooms for satisfactory accommodation of guests.
•    All other duties assigned but the Front Office Manager.

Skills    

• Ability to effectively communicate in English, in both written and oral forms.
• Must be computer literate.
• Friendly and customer centric.
• Excellent time management and multi-tasking skills are essential.
   

Qualifications   

• Education
• High school graduate or equivalent. 
• Experience
• Experience in a similar role is not required as training will be provided. 
   

Interested persons may submit their applications via e-mail to vacancies@baygardensresorts.com.

Position Summary

To maintain company standards in all restaurants, supervise hostess, servers, and cashiers. To meet guests who patronize the restaurant and ensure they leave with a positive dining experience. 

Duties And Responsibilities 

• Ensure standard operating manual is followed by all service personnel. 
• Provide assistance and guidance to waiters, hostess and cashiers. 
• Designate work station and responsibilities to all restaurant staff per shift. 
• Ensure restaurant is fully set prior to each meal period. 
• Ensure side stations are set up to par before service. 
• Check reservations for the meal period and assign tables wherever necessary. 
• Conduct daily shift briefings before each meal period and ensure all staff are knowledgeable of food menu, cocktail list and beverage list. 
• Lead by example on the floor in following all steps of service standards.  
• Ensure that grooming standards are maintained by all staff on duty. 
• Maintain log book to record any discrepancy, complaint handled and special events. 
• Liaise with the Chef in ensuring guests receive top priority service at all times and avoid delays. 
• Record any sick, absence, tardiness or disciplinary action in appropriate company record forms and submit to People Development and 
Restaurant Manager on a daily basis. 
• Requisite of all supplies as per company standard on prescribed dates and ensure efficient usage. 
• Maintain monthly inventory of all operating supplies and report to the General Manager. 
• Conduct daily guest comment reviews for each meal period, highlight issues noticed by guest discuss during staff briefings and monitor progress/changes. 
• Monitor staff with challenges or corrective actions from evaluations and report to Restaurant Manager. 
• Conduct regular service standard training. 
• Liaise with housekeeping to ensure all public areas in the vicinity of the restaurant and the restaurant are kept in a neat and hygienic condition at all times.

Skills 

• Must be able to understand and communicate oral/written instructions in English. 
• Must possess the ability to plan, organize, supervise, inspect, and evaluate work of subordinates.

Qualifications

High school graduate or equivalent.  
Prior experience in a professional Food & Beverage

Applications may be sent to vacancies@baygardensresorts.com no later than January 15th 2026. Only suitably qualified applicants may be contacted for interview.

Position Summary    

Assist guests and travel partners with planning and booking reservations. This may include hotel rooms, airfare and other amenities including candlelight dinners and airport transfers. 

Duties And Responsibilities    

•    Process reservations received by email, telephone, or central reservation system.
•    Assist with Bay Gardens online chat, responding in a timely and professional manner.
•    Provide guests and travel partners with accurate information about the types of rooms available at all Bay Gardens Resorts properties including their location, view, amenities, and layout.
•    Provide accurate and up-to-date information to guests and travel partners on room rates, meal package options and special packages.
•    Create and maintain reservation records according to established department standards. 
•    Prepare and email letters of confirmation to guests.
•    Communicate reservation information to the front office team including last minute/same-day reservations.
•    Process cancellations and modifications according to department standards; ensuring that the correct procedure is followed for direct, tour operator and OTA reservations. 
•    Process advanced deposits on reservations.
•    Handle daily correspondence, responding to inquiries and booking requests within 24 to 48 hours.
•    Ensure that all files are kept up to date.

Skills    

• Ability to effectively communicate in English, in both written and oral forms.
• Friendly and customer centric.
• Excellent time management and multi-tasking skills are essential.

Qualifications  

• High school graduate or equivalent. 
• Experience
• At least 2 years of experience is a similar role.

Interested team members may submit their applications via e-mail to vacancies@baygardensresorts.com .

Bay Gardens Resorts – Bay Gardens Beach Resort & Sapphire Sands Villas

We are seeking a detail-oriented, service-driven, and hands-on Housekeeping Supervisor to support the delivery of exceptional cleanliness, presentation, and luxury hospitality standards across Bay Gardens Beach Resort & Spa and Sapphire Sands Villas.

The ideal candidate will be passionate about maintaining refined presentation standards, team accountability, and seamless guest experiences within a luxury resort and villa environment.

Key Requirements

•    Minimum 2–3 years’ supervisory experience in Housekeeping within a hotel, resort, villa, or luxury hospitality environment
•    Strong knowledge of housekeeping operations, cleaning standards, and room presentation
•    Excellent attention to detail and quality assurance standards
•    Strong leadership and team coordination skills
•    Ability to supervise room attendants, public area attendants, and laundry operations effectively
•    Strong understanding of luxury guest expectations and Forbes-level presentation standards
•    Ability to prioritize and manage daily operational demands in a fast-paced environment
•    Proficiency in housekeeping systems, operational applications, and Microsoft Office preferred
•    Strong communication and interdepartmental coordination skills
•    Knowledge of health, safety, sanitation, and chemical handling procedures
•    Ability to work flexible hours, weekends, and public holidays

Preferred Qualities

•    Highly organized, proactive, and dependable
•    Hands-on leadership style with strong floor presence
•    Passion for cleanliness, refinement, and operational excellence
•    Strong follow-up and accountability mindset
•    Positive, solutions-oriented, and team-focused attitude
•    Ability to maintain calmness and professionalism under pressure
•    Commitment to training, consistency, and continuous improvement

Responsibilities Include

•    Supervising daily housekeeping operations across guest rooms, villas, public areas, and back-of-house spaces
•    Conducting room inspections to ensure exceptional cleanliness and presentation standards
•    Supporting the training, coaching, and development of housekeeping team members
•    Monitoring productivity, quality standards, and operational efficiency
•    Coordinating with Front Office, Maintenance, Butler, and Laundry teams to ensure seamless operations
•    Assisting with scheduling, inventory control, linen management, and supply tracking
•    Ensuring guest requests and special preferences are handled efficiently and professionally
•    Supporting service recovery efforts and maintaining guest satisfaction standards
•    Upholding luxury-level cleanliness, presentation, and service standards consistently
 

Persons interested in joining our growing team may submit their applications to vacancies@baygardensresorts.com. Only suitably qualified applicants may be contacted for interview.

Are you disciplined, alert, and committed to protecting people and property?

We are expanding our Loss Prevention & Security Department and are seeking motivated individuals to join our dynamic team across our properties.

What We Offer:

•    Competitive salary
•    Professional work environment
•    Opportunities for growth and advancement
•    Ongoing training & certification
•    Uniforms provided
•    The opportunity to work within a respected luxury hospitality group

Key Responsibilities:

•    Access control and guest assistance
•    Patrol of property and perimeter
•    Incident response and report writing
•    CCTV monitoring
•    Loss prevention and risk mitigation
•    Emergency response and safety enforcement

Requirements:

•    Strong sense of integrity and professionalism
•    Excellent communication skills
•    Ability to work shifts, weekends, and public holidays
•    Previous security experience is an asset
•    Security training or certification is an advantage
•    Physically fit and able to stand for extended periods

Duties & Responsibilities:

•    Patrol assigned areas to prevent theft, vandalism and unauthorized access to property.
•    Monitor CCTV cameras, alarm systems and other surveillance equipment.
•    Detect suspicious behavior and investigate potential incidents of theft or fraud.
•    Prepare detailed incident, accident and investigation reports.
•    Conduct bag checks, access control and security screenings were required.
•    Liaise with management and law enforcement authorities on security matters.
•    Assist in emergency response procedures including fire, evacuation and safety incidents.
•    Enforce company policies and safety procedures to protect staff and customers.
•    Identify security risks and recommend improvements to reduce losses.
•    Provide customer service assistance while maintaining a visible security presence.
•    Participate in staff awareness programmes on theft prevention and safety practices.

If you are serious about a career in security and want to be part of a professional team that values discipline, service, and excellence we want to hear from you.
Apply today and become part of a team that protects with pride.
 
 

Bay Gardens Resorts – Bay Gardens Beach Resort & Sapphire Sands Villas

Join a dynamic luxury hospitality team committed to elevating service excellence, operational refinement, and luxury-level guest experiences in Saint Lucia.

We are seeking an experienced, hands-on, and solutions-driven Maintenance Manager to oversee the maintenance operations of both Bay Gardens Beach Resort & Spa and Sapphire Sands Villas.

The ideal candidate is a proactive leader with strong technical expertise, exceptional organizational skills, and a passion for maintaining luxury hospitality standards.

Key Requirements

* Minimum 5 years’ experience in a senior maintenance or engineering leadership role within a luxury resort, villa, 5-star hospitality environment
* Strong knowledge of:
    * Preventative maintenance programs
    * HVAC systems
    * Electrical and plumbing systems
    * Pool plant operations
    * Water treatment systems
    * General building maintenance and repairs
* Experience leading maintenance teams in a fast-paced resort operation
* Strong understanding of guest impact awareness and maintaining facilities to luxury hospitality standards
* Ability to prioritize and respond efficiently to operational and guest-related maintenance matters
* Experience with maintenance tracking systems, work order platforms, and inventory management
* Sound knowledge of health, safety, and compliance standards
* Excellent leadership, communication, and interdepartmental coordination skills
* Strong planning, budgeting, and project management abilities
* Ability to work flexible hours, including weekends and public holidays when required
* Certification or formal training in Engineering, Electrical, Mechanical, Facilities Management, or related field preferred

Preferred Qualities

* Luxury brand experience considered a strong asset
* Highly organized, detail-oriented, and proactive
* Calm under pressure with strong problem-solving abilities
* Visible leadership presence with a hands-on management style
* Passion for continuous improvement, training, and team development
* Strong focus on preventative rather than reactive maintenance culture
* Commitment to presentation, refinement, and operational excellence

Responsibilities Include

* Overseeing all maintenance operations across the resort and villas
* Implementing and managing preventative maintenance programs
* Ensuring guest rooms, public areas, pools, spa, and back-of-house facilities are maintained to exceptional standards
* Leading, training, scheduling, and developing the maintenance team
* Coordinating projects, repairs, contractors, and vendor relationships
* Managing departmental budgets, inventory, and maintenance supplies
* Supporting energy efficiency and sustainability initiatives
* Partnering closely with Housekeeping, Front Office, Spa, F&B, and Security teams to ensure seamless guest experiences
* Maintaining accurate records, logs, and compliance documentation
* Strong proficiency in maintenance technology systems, digital work order platforms, and operational applications to support efficient, data-driven resort maintenance management.

Bay Gardens Resorts – Sapphire Sands Villas & Bay Gardens Beach Resort

We are seeking an exceptional, polished, and highly service-driven Butler Manager to lead and elevate the Butler Operations across Sapphire Sands Villas and select luxury accommodations at Bay Gardens Beach Resort & Spa.

This role requires a refined hospitality professional with a passion for ultra-personalized luxury service, anticipatory guest engagement, and luxury-level standards. The ideal candidate will lead by example, inspire excellence, and create memorable experiences through exceptional attention to detail and personalized care.

Key Requirements

•    Minimum 5 years’ experience in Butler Operations within a 5-star resort, luxury villa, or ultra-luxury hospitality environment
•    Previous experience leading or supervising a Butler team preferred
•    Strong understanding of Forbes Travel Guide and luxury hospitality service standards
•    Exceptional guest engagement, communication, and interpersonal skills
•    Proven ability to deliver highly personalized and anticipatory guest experiences
•    Strong operational coordination skills across Front Office, Housekeeping, F&B, Spa, and Transportation
•    Experience managing VIP arrivals, special occasions, guest preferences, and service recovery
•    Proficiency in Opera PMS, guest communication platforms, Microsoft Office, and operational applications
•    Strong organizational, training, and leadership abilities
•    Ability to remain calm, polished, and solutions-oriented under pressure
•    Excellent written and verbal communication skills
•    Ability to work flexible hours, weekends, and public holidays

Preferred Qualities

•    Warm, charismatic, and highly professional presence
•    Strong attention to detail and presentation standards
•    Passion for luxury hospitality and refined guest experiences
•    Hands-on leadership style with strong team development focus
•    Highly proactive with excellent follow-up and anticipation skills
•    Strong emotional intelligence and discretion
•    Commitment to continuous improvement, training, and Forbes-level service culture

Responsibilities Include

•    Overseeing all Butler operations and ensuring seamless luxury guest experiences
•    Leading, training, coaching, and developing the Butler team
•    Managing pre-arrival planning, guest preferences, itineraries, and personalized experiences
•    Coordinating VIP arrivals, amenities, celebrations, dining reservations, and special requests
•    Ensuring timely communication and flawless interdepartmental coordination
•    Monitoring service quality, guest feedback, and service recovery opportunities
•    Upholding Forbes Travel Guide and luxury service standards consistently
•    Assisting with SOP development, training initiatives, and operational refinement
•    Maintaining professionalism, discretion, and elevated presentation standards at all times

Bay Gardens Resorts – Sapphire Sands Villas & Bay Gardens Beach Resort

We are seeking a polished, highly organized, and guest-focused Butler Coordinator to support the seamless coordination of Butler Operations across Sapphire Sands Villas and select luxury accommodations at Bay Gardens Beach Resort & Spa.

The ideal candidate will play a key role in coordinating pre-arrival planning, guest preferences, personalized arrangements, and interdepartmental communication to ensure an elevated and seamless luxury guest experience.

Key Requirements

•    Minimum 2–3 years’ experience in luxury hospitality, Front Office, Butler Operations, Guest Services, or Rooms Division coordination
•    Previous experience within a 5-star resort, villa, or luxury hospitality environment preferred
•    Strong understanding of luxury hospitality standards and personalized guest service
•    Excellent communication, organizational, and administrative skills
•    Strong attention to detail with the ability to manage multiple priorities simultaneously
•    Experience coordinating guest requests, itineraries, reservations, and special arrangements
•    Proficiency in Opera PMS, Microsoft Office, guest communication platforms, and operational applications
•    Strong interdepartmental coordination and follow-up skills
•    Professional, warm, and polished presentation
•    Ability to work flexible hours, weekends, and public holidays when required

Preferred Qualities

•    Highly proactive and solutions-oriented
•    Strong anticipation and guest engagement mindset
•    Calm under pressure with excellent problem-solving abilities
•    Strong emotional intelligence and discretion
•    Passion for luxury hospitality and Forbes-level guest experiences
•    Team-oriented with exceptional follow-up and accountability

Responsibilities Include

•    Coordinating pre-arrival arrangements, guest preferences, and personalized experiences
•    Assisting with VIP arrivals, amenities, dining reservations, transportation, and special requests
•    Liaising with Front Office, Housekeeping, F&B, Spa, and Transportation teams to ensure seamless execution
•    Managing Butler logs, guest profiles, traces, and operational communication
•    Supporting the Butler team with scheduling coordination and daily operational follow-up
•    Monitoring guest requests to ensure timely completion and elevated service delivery
•    Assisting with service recovery and guest satisfaction initiatives
•    Maintaining luxury presentation and luxury-level communication standards

Position Summary    

The Group Learning and Performance Manager holds professional and operational responsibility for how capability is built and measured across Bay Gardens Resorts — spanning learning strategy and delivery, the group performance management cycle, and assurance of service standards against defined SOPs and the Bay Gardens Guest Service Standards.

The role reports to the Director of People Development & Human Capital, who sets departmental strategy and holds the function accountable for capability outcomes. The Group Learning and Performance Manager retains professional authority over learning design, curriculum, delivery method, assessment standards, and the competence thresholds applied to team members — including the authority to withhold certification or sign-off where a required standard has not been demonstrably met, and to escalate where a department is releasing team members to guest contact without the training the role requires.

The role is distinct from the administrative People Development function. The People Development Supervisor and their team own recruitment administration, employee records, and employee relations documentation, and supply the personnel data this role depends on; the Group Learning and Performance Manager owns what is taught, how performance is measured, and whether our service standards are actually being met on the floor.
The role carries direct accountability for delivery of the Capability Building, Leadership Development, and Performance Management pillars of the Strategic People Development Strategy 2026–2027.

The Bay Gardens Training Institute

•    Act as custodian of the Bay Gardens Training Institute at Bay Gardens Inn — its curriculum, calendar, standards, facilities, and reputation as the group’s centre of learning.
•    Ensure every team member completes the mandatory minimum of thirty (30) training hours annually, tracking participation and ensuring completion feeds performance review as company policy requires.
•    Maintain the Institute’s programme portfolio across induction, service, safety, technical skills, leadership development, and e-learning.
•    Develop the Institute toward the Hospitality HR Centre of Excellence ambition set out in the 2026–2027 strategy roadmap.

Learning Strategy and Delivery

•    Lead the development and delivery of strategic learning initiatives across all departments and properties, aligned to the People Development Charter and the six strategic pillars.
•    Conduct learning needs assessments at departmental and individual level, informed by guest service feedback, TripAdvisor metrics, audit findings, and appraisal data, and translate findings into a costed annual learning plan for the Director’s approval.
•    Own the annual learning calendar — design, sequencing, and delivery — covering mandatory, statutory, service, technical, and leadership programmes.
•    Design, deliver, and continuously improve the group’s flagship programmes: the Future Leaders Academy for supervisor and HOD readiness; the Luxury Butler Academy for Sapphire Sands and the wider group; Service Excellence modules in upselling, emotional service, and guest personalization; and Culinary and Spa certification paths at Levels 1 to 3.
•    Build and maintain the Micro-Learning Video SOP library and QR-code job aids — the 'SOP University' — so that standards are accessible at the point of work rather than only in the classroom.
•    Deliver induction and onboarding so that every new team member reaches operating competence, and understands the Bay Gardens Guest Service Standards, within a defined period of joining.
•    Supervise and develop the Learning Coordinator, delegating day-to-day logistics — scheduling, nominations, venues, materials, registers — while retaining accountability for delivery and quality.
•    Facilitate personally where subject expertise, seniority, or sensitivity requires it.

Digital Learning and External Partnerships

•    Manage the group’s digital learning platforms and licensed seat allocation — including the 450-seat Typsy partnership — ensuring seats are deployed where they generate the greatest return rather than distributed evenly by default.
•    Fully utilise the HRIS learning, training, and onboarding modules, and maintain the integrity of the data they hold.
•    Monitor platform adoption, completion rates, and learner engagement; intervene where uptake falls below target rather than reporting the shortfall alone.
•    Manage relationships with institutional and commercial partners — SALCC, CHTA, ILM, and training vendors — covering scheduling, quality, and delivery against agreed terms, and pursue international certification recognition for our programmes.
•    Support the Director in vendor negotiation, contract review, and renewal decisions with usage data, cost-per-learner analysis, and an assessment of value delivered.
•    Support the 'Work Where You Grow' employer branding campaign, the Graduate Trainee Programme, and the SALCC recruiting partnership with credible evidence of the development we actually provide.

Performance Management

•    Own the bi-annual group performance appraisal cycle end to end — timetable, forms, briefing of appraising managers, completion tracking, and closure — delivered electronically through the company HRIS with SMART objectives.
•    Monitor the completion, consistency, and quality of evaluations across departments and properties; challenge appraisals that are unevidenced, inflated, or perfunctory, and return them for proper completion.
•    Work with line managers to develop and implement Performance Improvement Plans, ensuring objectives are specific, measurable, time-bound, and fairly applied, and that the team member is genuinely supported to succeed.
•    Integrate service metrics — TripAdvisor, guest feedback, and the Repeat Stay Index — into individual and departmental performance assessment.
•    Run the Quarterly Staff and Supervisor Performance Clinics.
•    Operate the bi-annual 360-degree feedback cycle for senior leaders, managers, and supervisors, aligned to BGR leadership behaviours, and maintain the Leadership Effectiveness Scorecard; require documented leadership action plans where results fall below agreed thresholds.
•    Identify patterns and root causes of performance gaps across the group, distinguishing capability problems from systemic, resourcing, or management issues, and recommend corrective strategies to the Director.

Service Standards and Quality Assurance

•    Develop and maintain systems for measuring adherence to the Bay Gardens Guest Service Standards and departmental SOPs across all properties.
•    Conduct or coordinate periodic internal audits of service delivery and departmental operations, including the F&B Service Excellence Audit and equivalent tools in other departments.
•    Maintain the group service performance dashboard, reporting trends by property, department, and standard, and present findings to the Director and to operational leadership.
•    Work with operational managers to close identified service gaps through targeted learning interventions, and verify improvement on re-audit rather than assuming it.
•    Keep SOPs and service standards current, coordinating revision with departmental heads as products, systems, and guest expectations change.
•    Protect the standards that define the Bay Gardens experience — personalized, caring, and consistent — resisting drift during high-occupancy or high-pressure periods.

Talent, Succession and Strategic Contribution

•    Maintain the 9-Box Talent Matrix, classifying talent as Ready Now, Ready Next Year, or Ready Later, and keeping it honest rather than flattering.
•    Build and maintain the internal succession pipeline and future leaders pool, and coordinate the Executive Mentorship programme with Directors, General Managers, and external hospitality partners.
•    Champion internal progression — the Steward to Supervisor, Butler to Guest Experience Manager pathways that are part of our story — and produce the evidence that makes those promotions defensible.
•    Administer the Hospitality Trailblazer Award and support recognition programmes including WOW Bucks where they intersect with performance and service excellence.
•    Serve as key counterpart to the People Development Supervisor and wider function, ensuring alignment between recruitment, engagement, learning, performance, and employee relations.
•    Apply post-training feedback at 30, 60, and 90 days to assess behavioural application rather than satisfaction, and use the findings to refine content, delivery, and audience.
•    Contribute to strategic workforce planning, training ROI reporting, and budget forecasting for learning, development, and quality assurance.
•    Report monthly to the Director on learning delivery, performance cycle status, service audit outcomes, platform adoption, talent readiness, and spend against budget.

QUALIFICATIONS & EXPERIENCE

•    Recognized qualification in Human Resource Management, Learning and Development, Education, Organizational Development, Hospitality Management, or a related discipline — degree preferred.
•    Minimum five (5) years’ learning and development or training experience, including at least three (3) years at management level with responsibility for a learning function.
•    Demonstrated experience designing and delivering learning programmes for frontline, supervisory, and management audiences — not solely coordinating externally provided training.
•    Proven ownership of a performance appraisal cycle across a multi-department or multi-site organization, including handling Performance Improvement Plans.
•    Experience developing and applying service standards, SOPs, and audit or quality assurance frameworks.
•    Working knowledge of learning management systems, HRIS platforms, and digital learning tools, and confidence interpreting the data they produce.
•    Strong analytical and reporting capability, including confident use of Excel to build and maintain dashboards.
•    Availability to deliver and observe across properties and across shift patterns — including early, late, weekend, and public-holiday coverage — where operational learning requires it.

Preferred:  train-the-trainer, assessor, or facilitation certification; professional membership (CIPD, SHRM, ATD, ILM, or equivalent); Caribbean hospitality experience and genuine understanding of the Saint Lucian labour market; luxury, villa, or butler-product experience; multi-property group experience; familiarity with Opera Cloud PMS, OrangeHRM, and hospitality service audit frameworks; experience building learning content rather than only purchasing it; valid driver’s licence.

ATTRIBUTES

Credible in front of a room and in front of a general manager · genuinely believes in developing Caribbean people and can point to those they have developed · holds a standard without becoming punitive · evidence-led rather than impressionistic about performance · designs for the learner, not for the register · commercially aware of what learning costs and returns · resilient when uptake or engagement is poor · fair and consistent across departments and properties discreet with performance and personal information · collaborative with operational management while retaining professional independence · curious about what is actually happening on the floor · carries the Bay Gardens values visibly, because this role teaches them.

Applications should be sent to vacancies@baygardensresorts.com . Only suitably qualified applicants may be contacted for interview.
 

SCOPE 

Group-wide revenue management execution, pricing analysis, forecasting, inventory and distribution management, channel performance and commercial analysis across Bay Gardens Resorts.

KEY RESPONSIBILITIES

•    Review demand, booking pace, pickup, occupancy, ADR, RevPAR, competitor activity, source markets, airlift and events, and develop clear recommendations on pricing, availability, restrictions, promotions and channel actions.
•    Implement agreed rate changes, length-of-stay controls, inventory adjustments and other revenue-management controls accurately and promptly.
•    Serve as principal operational user of the Group’s revenue management system, reviewing its recommendations critically and applying commercial judgement rather than accepting system output automatically.
•    Maintain rolling rooms-revenue forecasts, measure forecast accuracy, and support the Commercial Director, General Managers and Finance in the annual budgeting process.
•    Maintain rate and inventory accuracy, rate parity and channel performance across the PMS, booking engine, channel-management platforms, GDS and OTA extranets.
•    Conduct displacement analysis for groups, long-stay, wholesale, corporate and other negotiated business, and recommend whether business should be accepted, declined or repriced.
•    Maintain current intelligence on competitors, market pricing, availability, promotions, airlift, events and relevant tourism developments, translating findings into recommendations.
•    Work closely with Reservations, Marketing, Events, Sales, Finance and General Managers to ensure commercial priorities are understood and implemented.
•    Make extensive use of technology, automation and AI to improve the speed and quality of revenue-management decision-making.

QUALIFICATIONS & EXPERIENCE

•    Recognised qualification in Hospitality Management, Business Administration, Economics, Finance, Statistics, Marketing or a related discipline; degree preferred.
•    Minimum four (4) years’ relevant experience in hotel revenue management, reservations, distribution or commercial analysis.
•    Previous experience as a Revenue Analyst, Senior Revenue Analyst, Revenue Executive, Cluster Revenue Executive or similar role preferred.
•    Demonstrated experience making or developing pricing and inventory recommendations rather than solely producing reports or loading rates.
•    Strong understanding of hotel pricing, forecasting, booking pace, pickup, occupancy, ADR and RevPAR.
•    Practical experience using a recognised hotel revenue management system, and working knowledge of PMS, channel-management, booking-engine, GDS and OTA distribution environments.
•    Strong analytical and Excel capability.
•    Understanding of leisure, wholesale, tour operator, group, wedding, corporate and direct segments, and of distribution costs, commissions, net revenue and displacement analysis.
•    Practical experience using automation and AI tools to improve analysis and reporting.
•    Strong written and verbal communication, and the confidence to make and defend a clear recommendation while remaining open to challenge.

An advantage:  multi-property or cluster revenue experience; Caribbean or resort revenue-management experience; luxury, villa or all-inclusive experience; revenue-management certification.

Applications should be sent to vacancies@baygardensresorts.com . Only suitably qualified applicants may be contacted for interview.
 

Position Summary    

The Landscaping Manager at Bay Gardens Resorts will be responsible for overseeing the design, maintenance, and development of all landscaped areas, gardens, and green spaces across all properties within the hotel chain. This role involves managing a team of landscapers and groundskeepers, ensuring the aesthetic and functional quality of outdoor spaces, and maintaining a consistent brand standard for landscaping across all resort properties.

Duties And Responsibilities    

•    Supervise and lead landscaping teams across multiple properties.
•    Assign tasks, oversee performance, and provide training to ensure high standards are met at each location.
•    Manage scheduling, timekeeping, and staffing needs for landscaping at all resorts.
•    Coordinate landscaping operations at all properties, including mowing, planting, pruning, watering, and pest control.
•    Develop and implement a standardized landscaping maintenance plan for lawns, flower beds, trees, and green areas across the resorts.
•    Ensure all equipment across properties is maintained, repaired, and replaced as needed.
•    Manage irrigation systems and water usage to ensure sustainability.
•    Work with the design and development teams to enhance the aesthetic appeal of outdoor areas at each resort property.
•    Implement landscaping projects that align with the Bay Gardens Resorts’ brand and guest expectations.
•    Coordinate large-scale landscaping projects, collaborating with external contractors when necessary.
•    Ensure that all landscaping activities comply with local health, safety, and environmental regulations across all resort locations.
•    Conduct regular inspections of grounds at each property to identify and address potential hazards.
•    Ensure proper handling, storage, and application of chemicals and fertilizers to protect guests, staff, and the environment.
•    Develop and manage the landscaping budget for all Bay Gardens Resorts properties.
•    Monitor inventory levels of plants, tools, and supplies at each location and place orders as needed.
•    Track expenses and ensure efficient allocation of resources across the properties.
•    Liaise with property management to ensure landscaping meets the aesthetic and functional needs of each resort.
•    Respond to guest feedback regarding the condition of outdoor spaces and resolve any issues promptly.
•    Work closely with other departments, such as Housekeeping and Maintenance, to ensure landscaping contributes to the overall guest experience.
•    Full-time position, with flexibility to travel between properties and work weekends, holidays, or during special events.

Skills    

•    Strong knowledge of plants, soil types, pest management, irrigation systems, and landscaping techniques.
•    Excellent leadership and team management skills.
•    Ability to manage multiple properties and coordinate teams across different locations.
•    Strong communication, organizational, and problem-solving skills.
•    Proficiency in landscaping management software and tools.
•    Ability to lift and carry heavy objects.
•    Willingness to work outdoors in varying weather conditions.
•    Valid driver's license would be an asset.

Qualifications  

 Education
Diploma or certificate in Landscaping, Horticulture, Agriculture, or a related field.

Experience
5+ years of experience in landscaping or grounds management, with at least 3 years in a supervisory role, preferably across multiple locations.
 

Applications should be sent to vacancies@baygardensresorts.com . Only suitably qualified applicants may be contacted for interview.
 

Position Summary    

The Landscaper is responsible for maintaining and beautifying gardens, lawns, and outdoor areas. The role involves planting, pruning, watering, mowing, and ensuring that all landscaped areas are clean, healthy, and well-maintained.

Duties And Responsibilities     

•    Maintain lawns, gardens, flower beds, trees, and other landscaped areas.
•    Mow lawns, trim hedges, prune trees and plants, and remove weeds.
•    Plant, water, fertilize, and care for flowers, shrubs, and trees.
•    Operate and maintain landscaping tools and equipment safely.
•    Maintain irrigation systems and report any faults or issues.
•    Remove leaves, debris, and other waste from outdoor areas.
•    Assist with landscaping projects, garden improvements, and beautification initiatives.
•    Ensure all work areas are clean, safe, and properly maintained.
•    Follow health, safety, and environmental guidelines.
•    Perform any other duties assigned by the Landscaping Manager or Supervisor.

Skills and Qualifications    

•    Previous experience in landscaping, gardening, or grounds maintenance is an asset.
•    Basic knowledge of plants, gardening techniques, and landscaping equipment.
•    Ability to work outdoors in various weather conditions.
•    Physically fit and able to perform manual tasks.
•    Good teamwork, communication, and time management skills.
•    Ability to work independently with minimal supervision.
•    Reliable, punctual, and able to work flexible hours, including weekends and public holidays when required.
 

Applications should be sent to vacancies@baygardensresorts.com . Only suitably qualified applicants may be contacted for interview.