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Kids Club Coordinator

Are you passionate about working with children? Do you have the energy, creativity, and enthusiasm to create memorable vacation experiences for our young guests? The Coral Kids Club is looking for a dynamic, fun-loving, and responsible team member to join our vibrant family!

 

Key Responsibilities:

  • Supervise and actively engage children in age-appropriate indoor and outdoor activities.
  • Plan and execute creative arts & crafts, games, storytelling, themed days, and educational fun.
  • Maintain a safe, clean, and welcoming environment for children always.
  • Ensure the wellbeing and security of each child in your care.
  • Communicate professionally with parents, guardians, and team members.
  • Assist with special events and seasonal programs involving children and families.

 

Requirements:

  • Must love working with children and have a natural ability to connect with them.
  • Previous experience in childcare, teaching, camp counseling, or similar roles is an asset.
  • Basic first aid and CPR certification (or willingness to obtain).
  • Excellent communication and interpersonal skills.
  • Energetic, responsible, and dependable. Ability to work weekends, holidays, and flexible shifts.
  • Creative mindset and ability to lead engaging group activities.
  • Team player with a positive attitude and strong customer service skills.

 

Send us an email at: vacancies@baygardensresorts.com

Apply Now

Revenue Analyst

Job Summary:

The Revenue Analyst will be responsible for supporting the revenue management function by analyzing data, preparing performance reports, monitoring pricing strategies, and identifying revenue opportunities across the hotel portfolio. This role will work closely with the Revenue Manager and Commercial Director to ensure optimal yield and profitability.

 

Key Responsibilities:

  • Compile and analyze daily, weekly, and monthly revenue performance reports
  • Monitor and analyze key performance indicators (KPIs) such as RevPAR, ADR, occupancy rate, pickup, and pace
  • Implement dynamic pricing strategies based on demand, seasonality, and market segmentation
  • Conduct competitive set (comp set) analysis and market research
  • Identify revenue optimization opportunities through direct channels and OTAs and provide actionable insights
  • Maintain rate integrity and inventory across all channels
  • Design automated revenue dashboards and reports using tools such as Power BI and Excel
  • Collaborate with Events Sales, Reservations, and Marketing teams to support pricing and promotional strategies to align commercial objectives
  • Support the definition of budgets and revenue forecasts per property
  • Ensure accuracy and completeness of data in internal systems

 

Required Qualifications and Skills:

  • At least five CXC subjects including English and Mathematics or Associate or bachelor’s degree in Tourism, Hospitality, Business, or related field
  • Minimum of 2 years of experience in revenue management, financial analysis, or business intelligence (preferably in hospitality or short-term rentals)
  • Advanced proficiency in Excel and experience with BI tools (Power BI, Tableau, etc.)
  • Knowledge of Property Management Systems (preferably Opera Cloud), Channel Managers, and booking engines
  • Strong analytical and numerical skills and data-driven decision-making abilities.
  • Excellent verbal and written communication skills to present insights and recommendations clearly.
  • Excellent interpersonal and customer service abilities

 

Additional Requirements:

  • Programming Skills with a proficiency in SQL and Python
  • Capability to examine large datasets with strong analytical skills
  • Proficiency in communication to work effectively with colleagues, business representatives, and customers
  • Expertise in self-management for independently handling tasks
  • Analyze and report on hotel revenue performance metrics including RevPAR, ADR, occupancy, and pace.
  • Monitor pricing and implement yield strategies aligned with demand, seasonality, and market trends.
  • Conduct competitive and market analyses to identify new revenue opportunities.
  • Ensure rate integrity and accurate inventory management across all distribution channels.
  • Develop automated dashboards and performance reports using Excel, Power BI, or similar tools.
  • Collaborate with Reservations, Sales, and Marketing to align pricing and promotional strategies.
  • Support budgeting, forecasting, and revenue planning processes for each property.
  • Maintain data accuracy and integrity within PMS, channel managers, and reporting systems.
  • Utilize SQL and Python to analyze large datasets and generate actionable insights.
  • Demonstrate strong analytical, communication, and customer service skills to drive profitability.

 

Send us an email at: vacancies@baygardensresorts.com

 

Apply Now

Maintenance Coordinator

The Maintenance Coordinator is responsible for overseeing the day-to-day maintenance operations of the resort, ensuring all equipment, facilities, and systems are operating efficiently and safely. This role involves coordinating repairs, managing maintenance schedules, and working closely with contractors and in-house staff to support the upkeep of the resort.

 

Key Responsibilities:

  • Plan, schedule, and coordinate preventive and corrective maintenance tasks across all resort facilities.
  • Maintain accurate records of maintenance activities, repairs, and inspections.
  • Assign daily tasks and supervise maintenance team members to ensure timely and quality execution.
  • Liaise with department heads to address maintenance needs and minimize disruptions to operations.
  • Assist in budget planning, purchasing of supplies, and managing vendor contracts.
  • Ensure compliance with health, safety, and environmental regulations.
  • Respond to urgent maintenance requests and participate in emergency response plans.
  • Conduct routine inspections of equipment, rooms, public areas, and resort infrastructure.

 

Qualifications & Experience:

  • Diploma or certificate in Facility Management, Building Maintenance, Engineering, or a related field.
  • Minimum of 3 years’ experience in a similar maintenance or coordination role, preferably in hospitality or property management.
  • Solid knowledge of building systems (electrical, plumbing, HVAC, etc.).
  • Valid driver’s license
  • Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
  • Excellent communication and interpersonal skills, with the ability to effectively interact with diverse stakeholders.
  • Proficiency in project management software, Microsoft Office Suite (Word, Excel, PowerPoint), and database management tools.

 

Send us an email at: vacancies@baygardensresorts.com

Apply Now

Spa Therapist

The Spa Therapist is responsible for delivering a wide range of professional spa treatments to guests in a courteous and efficient manner. The ideal candidate will possess excellent technical skills, a passion for wellness and beauty, and a commitment to creating a relaxing, rejuvenating experience for every client.

 

Duties And Responsibilities Include:

  • Perform a variety of spa treatments including manicures, pedicures, massages, and facials, according to established standards and treatment protocols.
  • Provide personalized service and ensure guest comfort and satisfaction at all times.
  • Maintain a clean, organized, and tranquil environment in all treatment areas.
  • Conduct consultations to identify guest needs, preferences, and any contraindications prior to treatment.
  • Recommend appropriate spa treatments, products, and home care routines to guests.
  • Uphold all health, safety, and sanitation procedures in accordance with spa and public health regulations.
  • Maintain treatment room supplies and report any maintenance or inventory needs to management.
  • Must be reliable, well-groomed, and team-oriented

 

Skills:

  • Excellent customer service and communication skills
  • Strong attention to detail and commitment to maintaining hygiene and sanitation standards
  • Ability to create a relaxing and professional experience for guests
  • Must be reliable, well-groomed, and team-oriented

 

Qualifications & Experience:

Education

High school graduate or equivalent.

 

Experience

Minimum of 5 years’ experience in a similar role within the spa or hospitality industry.

Must be certified as a professional spa therapist from a recognized institution.

 

Applications may be sent to vacancies@baygardensresorts.com no later than Thursday November 13th 2025.

 

Only suitably qualified applicants may be contacted for interview.

Apply Now

Shuttle Driver

The ideal candidate will be responsible for transporting guests safely and comfortably between the resort, designated pickup points, and sister properties, while delivering exceptional service and maintaining a professional and welcoming demeanor at all times.

Duties And Responsibilities Include:

•    Safely operate the resort’s shuttle vehicle following all traffic laws and resort policies.
•    Transport guests to and from assigned locations, ensuring punctuality and comfort.
•    Provide excellent customer service by assisting guests with luggage and offering helpful information about the resort and surrounding area.
•    Conduct daily vehicle inspections and report any mechanical issues or concerns immediately.
•    Ensure the shuttle vehicle is clean, sanitized, and well-maintained at all times.
•    Maintain accurate transportation logs and records as required.
•    Communicate effectively with the Front Office, Concierge, and Security teams regarding guest movements and shuttle schedules.
•    Assist in emergency situations by following proper safety procedures.
•    Uphold the resort’s brand standards, guest service expectations, and professional image at all times.

Skills:

  • Strong customer service and communication skills.
  • Ability to work flexible hours, including weekends, holidays, and evenings.
  • Physically able to lift luggage and assist guests as needed.
  • Knowledge of local routes, landmarks, and traffic regulations.
  • Professional, courteous, and safety-conscious.

Qualifications & Experience:

Education


High school diploma or equivalent required; 
Endorsed for omnibuses

Experience


Valid driver’s license with a clean driving record.
Minimum of 2–3 years driving experience, preferably in hospitality or a customer service environment.

 

Applications may be sent to vacancies@baygardensresorts.com no later than Friday 21st November 2025.

Only suitably qualified applicants may be contacted for interview.

Apply Now

Luxury Spa Manager - 5-Star Caribbean Resort

We are seeking an experienced and dynamic Spa Manager to lead the operations of our new 5-star luxury resort spa. The ideal candidate is a polished professional with strong leadership capability, deep knowledge of spa and wellness services, and a passion for delivering world-class guest experiences.

Role Summary


The Spa Manager will oversee all aspects of spa operations, ensuring exceptional service standards, efficient daily management, and effective team leadership. This includes staff development, scheduling, inventory management, budgeting, revenue growth, and maintaining the highest levels of hygiene, safety, and guest satisfaction. The role requires collaboration across departments to enhance the holistic resort experience.

Key Responsibilities


* Lead and motivate the spa team to deliver exceptional 5-star service.
* Manage daily operations, treatment schedules, inventory, and financial performance.
* Drive spa and retail revenue through innovative offerings and service excellence.
* Maintain expert knowledge of treatments, products, and wellness therapies.
* Address guest concerns professionally and uphold luxury brand standards.
* Develop treatment packages, promotions, and wellness programs.

Qualifications


* 3–5+ years in a Spa Manager or senior spa leadership role, preferably in luxury resorts.
* Strong knowledge of spa treatments, products, and wellness trends.
* Proven leadership, administrative, and guest service skills.
* Sales-driven mindset with strong financial and operational competence.
* Experience training and developing therapists and spa staff.

Personal Attributes


Warm, polished, and guest-focused; highly organized; results-oriented; proactive; adaptable; and committed to exceptional luxury service.

Applications may be sent to vacancies@baygardensresorts.com no later than December 19, 2025.

Only suitably qualified applicants may be contacted for interview.

 

Apply Now

Security Officer

The Ideal Candidates Will:


•    Secure premises and personnel by patrolling the property including back of house areas.
•    Monitor surveillance equipment; inspect property access points.
•    Prevent losses and damage by reporting irregularities, informing violators of policy and procedures.
•    Control traffic by directing drivers.
•    Maintain organization's stability and reputation by complying with legal requirements.
•    Follow safety and security policies and procedures at all times.
•    Maintain clear and concise logs of all occurrences, including any suspicious activities. 
•    Notify appropriate individuals and relevant authorities in the event of accidents, attacks, or other incidents.
•    Assist guests/employees during emergency situations.
•    Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. 
•    Respond to guest requests quickly and courteously as required. 
•    Lock property entrances when required.
•    Conduct daily end of shift inspections. 
•    Maintain safety and security of staff and guests at all times.
•    All other duties assigned by the Security Manager.


If you have a minimum of 2 years’ experience and have a clean police record, please e-mail your application to vacancies@baygardensresorts.com no later than Friday December 19, 2025. 
 

Apply Now

Security Supervisor

Position Summary

Coordinate and oversee the day-to-day activities within the Security department including the supervision of Security team members. Provide support where necessary to ensure smooth operation within the department.

Duties and Responsibilities Include:   

•    Supervise and lead a dedicated Security team during assigned shifts.
•    Assist with the implementation and enforcement of policies and procedures.
•    Conduct regular patrols, monitor surveillance systems and respond to Security incidents.
•    Assist guests and fellow team members with security related concerns and inquiries.
•    Report incidents where necessary, ensuring that detailed incident reports are completed.
•    Assist with the training of new and existing team members.
•     Provide coaching where necessary.
•    Collaborate with other departments to enhance overall security.
•    Assist with preparation of work schedules.
•    Assist with the monitoring of property entrance.
•    All other duties assigned by the Group Security Manager.

Skills    

•    The ability to communicate effectively.
•    Proficiency in the use of Security equipment and Security related technologies.
•    Must be flexible. Candidate must be willing to work evenings, weekends and holidays.

Qualifications    

Education


High school graduate or equivalent. 
CPR and First Aid Certification would be an asset.
Knowledge of local security laws.


Experience


At least 2 to 3 years as a Security Officer with supervisory duties.

Candidates interested in this position are invited to submit their CV to vacancies@baygardensresorts.com  no later than Friday December 19th 2025. Only suitably qualified applicants will be contacted for interview.
 

Apply Now
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