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Saint Lucia s Most Rewarding Opportunities

Careers at Bay Gardens Resorts

As the friendliest and most inviting family of hotels in St. Lucia, Bay Gardens Resorts is powered by its dedicated hospitality staff. We are always looking for talented professionals with an attention to detail, focus on providing the best service, and love of authentic St. Lucian hospitality. If that sounds like you, we’d love to hear from you! 

Browse our current job openings and career opportunities. 

Current Openings

Splash Island Water Park St. Lucia

Lifegaurds

Department: Splash Island Water Park St. Lucia

Job Title: Lifegaurds



Position Summary: Splash Island Water Park, is seeking bright, ambitious, customer service focused individuals to join our team as a qualified, certified Lifeguard.

Duties And Responsibilities Include:

  • Maintain continuous surveillance of people in using the water park

  • Ensure appropriate headcount of people using the park at any one time

  • Call out warnings to people who may have ventured of limits or are in imminent danger

  • Provide safety information to people prior to them indulging in the water park activities.

  • Spot hazards or potential hazards and take measures to prevent accidents

  • Control and report unruly behavior and evict individuals not adhering to behavior protocols

  • Perform rescue in the event of drowning or swimming accidents

  • Perform first aid and CPR according to the demands of adverse situations

The successful candidate must possess the following: 

  • A Bronze Cross or Lifesaving Certificate

  • Adequate level of competence in swimming in open water ( swimming assessments will be performed where necessary)

  • Proficiency in First Aid, CPR and AED

Please send your resume to: info@saintluciawaterpark.com

Weddings & Events

Weddings & Events Technician

Department: Weddings & Events

Job Title: Weddings & Events Technician

Reports to: Weddings & Events Manager

Position Summary: To adhere to all standards, policies and procedures relating to food and beverage and event service in the Weddings and Events Department as laid out by Events Manager, with a strong emphasis on guest satisfaction, product quality and profitability.

Duties And Responsibilities Include:

  • Effectively liaise with all departments for event set-ups and requirements by ensuring that communication is optimum to avoid any operational issues.
  • Ensure all event venues including conference room is set-up in accordance with Banquet Event Order and guests needs in a timely manner.
  • Ensure all equipment is set-up as indicated on the event sheet.
  • Assist guest with the set-up of audio and visual equipment and when necessary liaise with the I.T department to assist clients with technical issues.
  • Ensure buffets and other food stations are set-up to departmental standards.
  • Deal with all requests not mentioned on the Banquet Event Order promptly and efficiently.
  • Inform the manager or supervisor of any comments made by guests.
  • Ensure that function areas are broken down and events items are stored appropriately in designated storage area after all functions in a timely manner.
  • When function venue is not in use ensure that it is set-up for future events and kept clear and tidy at all times.
  • Ensure equipment storage area is neat and tidy and that all equipment is returned to storage immediately after all events.
  • Maintain and update and electronic equipment inventory for the Weddings and Events Department.
  • Report any faulty equipment and damaged material to Weddings and Events Manager.
  • Attend meetings and training when required.
  • Give assistance to other departments when necessary.
  • Carry out any other reasonable requests made by Weddings and Events Manager.

Skills: 

  • Ability to effectively communicate in English, in both written and oral forms.
  • Friendly, customer centric and results driven.

Qualifications: 

Education

High School or equivalent education required.

Experience

Previous experience in a similar role is preferred but not mandatory


Applications may be sent to hr@baygardensresorts.com no later than Saturday 11th August 2018. Only suitably qualified applicants may be contacted for interview.

Food & Beverage

Steward

Department: Food & Beverage

Job Title: Steward

Reports to: Executive Chef

Position Summary:

Always ensure a clean and workable kitchen area by scraping food from dirty dishes, pots, pans, plates, glasses, flatware, service ware and miscellaneous items and washing them by hand and/or the dish washing machine.

Duties and responsibilities included:

  • Ensure the kitchen is clean, well always maintained and organised.
  • Ensure that floors are always dry and clean.
  • Operate pot-washing machinery and maintain a hygienic working environment in accordance with hygiene regulations and company standards.
  • Adhere to all sanitation guidelines.
  • Assist the cooks and servers as and when necessary.
  • Collect and remove trash from all areas of the operation following established procedures.
  • Dispose of waste as per the hotel and authority standards and adhere to recycling guidelines.
  • Ensure waste bin area is kept clean and tidy.
  • Carry out general cleaning as directed to including sweeping, mopping up, washing up, emptying of rubbish bins and boxes ensuring placement in the correct containers.
  • Clean and sanitize pots, pans, utensils, related service ware and other minor equipment routinely used in the kitchen following established procedures.
  • Clean and maintain floors and walls in kitchen and dish washing area by following standard procedures.
  • Clean large equipment as assigned, following established procedures.
  • Consistently adhere to SDS (Safety Data Sheet) information related to the proper and safe use of chemicals in the workplace.
  • Knowledge and proficiency to operate industrial dish washers.
  • Ensure all equipment is clean and in good working order.
  • Wash, wipe, sort, stack dishes, and load/unload dishwasher.
  • If any breakages or chipped items are found, then remove them from circulation and update the breakage and inventory register.
  • Clean, sanitize and close workstations.
  • Use and maintain all equipment according to manufacturer and department guidelines.
  • Report any maintenance or hazard issues to the Chief Steward.
  • Always maintain a clean and safe work environment.

Skills:

Ability to effectively communicate in English, in both written and oral forms.

Friendly, customer centric and results driven.

Qualification:

Education

High school graduate or equivalent.

Experience

Previous experience in a similar role is preferred.

Applications may be sent to hr@baygardensresorts.com no later than Friday 10th August 2018. Only suitably qualified applicants may be contacted for interview.

Bartender

Department: Food & Beverage

Job Title: Bartender

Reports to: Bar Manager / Food & Beverage Service Manager

Position Summary:

Take beverage orders from serving staff or directly from patrons. Serve wine and bottled or draft beer. Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks. Serve snacks or food items to customers seated at the bar.

Duties And Responsibilities:

  • Interacting with customers, taking orders and serving snacks and drinks.
  • Assessing bar customers’ needs and preferences and making recommendations.
  • Prepare alcohol or non-alcohol beverages for bar and restaurant patrons.
  • Interact with customers, take orders and serve snacks and drinks.
  • Assess customers’ needs and preferences and make recommendations.
  • Mix ingredients to prepare cocktails.
  • Present bar menu.
  • Check customers’ identification and confirm it meets legal drinking age.
  • Restock and replenish bar inventory and supplies.
  • Stay guest focused and nurture an excellent guest experience.
  • Comply with all food and beverage regulations.
  • Positive attitude and excellent communication skills.
  • Keep the bar organized, stocked and clean.
  • Collect money for drinks served.
  • Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking or ordering taxis or other transportation for intoxicated patrons.
  • Clean glasses, utensils, and bar equipment.
  • Clean bars, work areas, and tables.
  • Slice and pit fruit for garnishing drinks.
  • Arrange bottles and glasses to make attractive displays.
  • Mix all drinks based on the serving sizes as outlined in the company manual to keep drink costs at a minimum (Always use your measurements).
  • Develop an efficient work pace that keeps the customers at the bar and in the dining room satisfied at all times.
  • Keep bar area clean in accordance with the company’s guidelines as well as the requirements of the local health department.
  • Deliver a consistently high level of customer service to each client and maintain a safe environment.
  • Be professional always.

Skills:

Ability to effectively communicate in English, in both written and oral forms.

Friendly, customer centric and results driven.

Qualifications:

Education

High school graduate or equivalent

Experience

Previous experience in a similar role is preferred.

Applications may be sent to hr@baygardensresorts.com no later than Friday 10th August 2018. Only suitably qualified applicants may be contacted for interview.

Waiter

Department: Food & Beverage

Job Title: Waiter

Reports to: Restaurant Manager/ Food & Beverage Manager

Position Summary: 

Ensure that all guests are served to the hotels standard in the Restaurant / Bar / Lounge areas. Always display highest standards of hospitality and create a welcoming atmosphere within all food and beverage areas.

Takes orders for meal and beverages, serve (where applicable) food and beverages to guests as per the hotels standards in a friendly, timely and efficient manner.

Duties & Responsibilities:

  • Always monitor for incoming and outgoing guest
  • Greets guests professionally and presents them with the menu.
  • Informs guests about the special items for the day and menu changes if any.
  • Suggest food and beverages to the guest and try to upsell.
  • Take food and beverage orders from the guest on the order taking pads or on the handheld Point of sale (P.O.S.) system.
  • Obtaining revenues, issuing receipts, accepting payments, returning the change.
  • Performing basic cleaning tasks as needed or directed by supervisor.
  • Filling in for absent staff as needed
  • Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. E.g.: No Garlic, less spicy etc., without egg etc.
  • Communicate to the guest and help with their queries.
  • Co - ordinate with the bus person, kitchen staff, bar staff to ensure smooth operation and guest satisfaction.
  • Server food and beverage to the guest as per the course of order.
  • Observes guests and ensure their satisfaction with the food and service.
  • Promptly respond to guest with any additional request.
  • Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.
  • Knowledge of preparation of mixed drinks for service to your customers table.
  • Properly open and pour wine at the tableside.
  • Adhere to grooming and appearance standards consistently.
  • Must follow all policies and procedures and all company rules and regulations
  • Ensure service S.O.P. is followed in detail, always to suit the guest situation and mood
  • Team members are expected to work flexible shifts e.g. 7-3pm, 3-11pm and 11-7pm to name a few and are not limited to these only.
  • Understands and can communicate products and services available at the resort.
  • Must have some familiarity with basic cooking skills.
  • Responsible for maintaining the restaurant par stock levels and side station.
  • Help other areas of the restaurant such as answering telephones and decorations
  • Always follow up with guest, even after their meals ensuring they enjoyed the meal period
  • Close the shift on the POS terminal.

Skills:

Ability to effectively communicate in English, in both written and oral forms.

Friendly, customer centric and results driven.

Qualifications:

Education: High school graduate or equivalent.

Experience: Previous experience in a similar role is preferred.

Applications may be sent to hr@baygardensresorts.com no later than Friday 10th August 2018. Only suitably qualified applicants may be contacted for interview.