Bay Gardens Resorts Employment

1) JOB TITLE: Executive Housekeeper

REPORTS TO: General Manager

POSITION SUMMARY
• Supervises all housekeeping employees, has the authority to hire or discharge, plans and assigns work assignments, give training for newly recruited employees, audit and inspects housekeeping personal work assignment and requisition supplies. Take care of the budget and budget controlling for the department


DUTIES & RESPONSIBILITIES
• Supervises all housekeeping employees, hires new employees as needed, discharges employees when necessary and takes disciplinary actions when policies are not followed. Evaluates employees in order to upgrade them when job openings arise
• Plans the work for the housekeeping department and distributes assignments accordingly. Assigns regular duties and special duties for housekeeping staff. Schedules employees and assigns extra days off according to occupancy forecast. Maintains a time log book of all employees within the department
• Recruit and train new employees. Assigns new employees to work with experienced help. Checks on the work of these employees occasionally and observes the report made by the supervisors
• Approves all supply requisitions, such as those for spreads and bathroom rugs. Maintains a lost-and-found department and is responsible for all lost-and-found items. Determines the rightful owner and send correspondences


RESPONSIBILITY & AUTHORITY
• Responsible for cleanliness, orderliness and appearance of the entire Hotel
• Ensure that rooms are made as per company standards
• Prepare annual housekeeping budget
• Maintain par stock of guest supplies, cleaning supplies, linen and uniform
• Organize inventories with Accounts and General Store for linen, uniform and fixed assets
• Pay particular attention while organizing pest eradication activities
• Develop and implement Housekeeping systems and procedures
• Prepare reports for management information
• Assist Purchase department in selecting suppliers for items related to Housekeeping
• Plan, control and supervise Horticultural activities
• Attending and resolving guest complaints
• Verification of supplies consignments
• Organize on-the job training and evaluate its effectiveness
• Approval of the Functional Manual of the department
• Recommend recruitment of new personnel


OTHER ROUTINE RESPONSIBILITIES
• Daily inspection of public areas and employees locker rooms
• Daily briefing of Supervisors/ Executives
• Coordinating the preventive maintenance schedule of rooms and public area with maintenance department
• Immediately attending to guest requests


PREREQUISITES
• Strong leadership abilities and organizational skills, entrepreneurial, thinks out the box and able to drive change and look for operational efficiencies / synergies across the network.


EDUCATION
Three year degree or diploma in hotel management


EXPERIENCE
• Minimum 8 to 10 years of experience of which at least 2 to 3 years in similar role. Strong Operational/Technical Knowledge. Successful pre-opening experience & records a distinct advantage

Applications may be submitted to and no later than Monday 16 January 2017. Only suitable candidates will be contacted for interview.

2) JOB TITLE: Security Guard for Splash Island Water Park

POSITION SUMMARYSplash Island Water Park is looking for bright, competent, customer service oriented Security Guards with previous security experience. All applicants must possess an adequate competence in open water swimming (swimming assessments will be performed where necessary). We will provide training in First Aid, CPR, and AED if you don't already have a valid certificate. Please send applications to info@saintluciawaterpark.com.

3) JOB TITLE: Laundry Manager

REPORTS TO: Executive Housekeeper

POSITION SUMMARY: The Laundry Manager is responsible for running the laundry department’s day to day operations and also to deliver an excellent guest experience while managing stock ordering and supplier relationships. Additional responsibilities include training, performance evaluations, scheduling and supervising the personnel within the department.

Laundry Manager Duties and Responsibilities (include but are not limited to):

  • Developing and putting into operation the current system and technical advancement in the field of laundry operations.  
  • Formulating washing formula for stained loads.  
  • Ensuring the washing of linen and uniform as per standard.
  • Co-ordinating with the Maintenance Department about the routine maintenance of equipment.
  • Preparing Annual Laundry Budget.
  • Develop new methods for increasing laundry efficiency.
  • Coordinate with the Maintenance Department for outstanding repairs of machinery.
  • Overall controlling and supervision of the Department.
  • Training and coordination with supporting Departments.
  • Record and monitor laundry cost.
  • Make reports and recommendations when required.
  • Oversee the laundry equipment preventive maintenance program.
  • Approve distribution of linen to guestrooms and food and beverage department areas.
  • Direct all laundry staff.
  • Approve the laundry staff duty roster.
  • Organizing training for the staff.
  • Hire and train new laundry staff.
  • Experience in team management.
  • Should be familiar with computers and hotel applications.
  • Provide other duties and services as assigned by the Executive Housekeeper.
  • Conduct weekly departmental meetings with supervisors.

PREREQUISITES: Excellent communication and organizational skills with strong interpersonal and problem solving abilities. Highly responsible & reliable and also ability to work cohesively with fellow colleagues.

EDUCATION: High School or equivalent education required. Bachelor’s Degree preferred. 

EXPERIENCE: Two to three years of experience managing entry-level employees. Minimum two years housekeeping/laundry management experience in hotel industry. 

Applications may be submitted to hr@baygardensresorts.com no later than Monday 23rd January 2017. Only suitable candidates will be contacted for interview.

4) JOB TITLE: Events Coordinator

REPORTS TO: Events Manager

POSITION SUMMARY: The successful candidate will be required to produce events from conception through to completion. Event coordinator responsibilities include providing outstanding customer service and organizing memorable events that meet quality expectations.

Events Coordinator Duties and Responsibilities (include but are not limited to):

  • Event planning, design and production within time limits. 
  • Working with clients to identify their needs and ensure customer satisfaction.  
  • Organizing facilities and details such as decor, catering, entertainment, transportation, equipment, promotional material etc.
  • Propose ideas to improve provided services and event quality.
  • Ensure compliance with insurance, legal, health and safety obligations.
  • Proactively handle any arising issues; troubleshoots and emerging problems on the event day.
  • Conduct pre- and post– event evaluations and report on outcomes.

PREREQUISITES: Excellent communication skills both verbal and written, exceptional time management skills, computer literacy, and organizational skills with strong interpersonal and problem solving abilities. Highly responsible & reliable and also able to work cohesively with fellow colleagues. Ability to manage multiple projects independently. 

EDUCATION: High School or equivalent education required. Bachelor’s Degree preferred.  

EXPERIENCE: Proven experience as an events planner or organizer for a minimum of two to three years, with an impressive portfolio of previously managed events (weddings, meetings, parties, corporate events).

Applications may be submitted to hr@baygardensresorts.com no later than Monday 23rd January 2017. Only suitable candidates will be contacted for interview.