Terms & Conditions

To Guarantee the Perfect Stay

Minimum Stay Requirement: Minimum nights: 5 nights between Dec 20, 2010 and January 2, 2011.

Deposit Policy:  For reservations 3 nights or less FULL PAYMENT is required and for reservations exceeding 3 nights a DEPOSIT equivalent to 3 nights accommodation is REQUIRED to SECURE each booking. The balance of the accommodation will be charged at CHECK IN at the Resort.

Cancellation Policy: 14 days prior to the arrival date in Winter (17th Dec to 16th May) and 7 days prior to in Summer (17th May to 16th Dec).

Cancellation Penalty: The full deposit amount is forfeited if cancellation is NOT made within the cancellation policy periods specified. The same penalty applies for No Show Reservations and Premature Departures.

Group bookings: A group block is based on 15 or more rooms.  A deposit of 50% is required at the time of confirmation and the balance payable 60 to 30 days prior to the arrival date.

Click here to find out more about our Hurricane Guarantee.

Bay Gardens