FAQ’s

Question: What credit cards do you accept?
Answer: We accept VISA, MasterCard and American Express at all three properties and in all of our restaurants and bars.

Question: Do you offer early check-in/late check-out?
Answer: Yes we do offer this subject to availability. There is no additional charge for this service.

Question: Are room upgrades available and at what cost?
Answer: Room upgrades are available subject to availability. The cost of the upgrade is assessed on a case by case basis. Contact reception for more detail.

Question: Do you offer All Inclusive Packages?
Answer: The Bay Gardens properties are European Plan (EP) properties (i.e. rates are room only), but we do offer competitively priced meal plans. We offer Breakfast plans and MAP (Breakfast and Dinner Plans). Our location in Rodney Bay Village, within walking distance from several restaurants and bars allows one to explore the range of cuisine available on island hence the reason that we do not offer All Inclusive Plans. We do however offer Full Board (breakfast, lunch and dinner) and All Inclusive Plans for groups of 10 rooms or more on a request basis.


Bay Gardens